Excellence every day make the daily choice-- inspire your employees and amaze your customers

Summary: Addressing all levels of the corporate ladder, from customer service to the CEO, this business-savvy handbook explores "The Excellence Myth," revealing a new philosophy of excellence to help individuals and organizations reach their performance potential. Including both personal anecdotes as well as the results of a 23,000-participant study, the book details the keys to expanding leadership skills, improving employee satisfaction and job performance, and securing customer loyalty. The guide also explains how making "The Daily Choice" will empower employees to reach new heig.

Record details

ISBN: 9780910965798
ISBN: 091096579X
ISBN: 1937290840
ISBN: 9781937290849
ISBN: 1937290832
ISBN: 9781937290832
ISBN: 1573879274
ISBN: 9781573879279
Physical Description: 1 online resource (xiii, 219 pages)
remote
electronic resource
Publisher: Medford, N.J. : CyberAge Books/Information Today, ©2008.

Content descriptions

Formatted Contents Note:	Chapter 11: Excellence Daily Choice-- Creative Ways to DelightChapter 12: Excellence Daily Choice--Wow!; Chapter 13: Excellence Daily Choice in Difficult Times; Chapter 14: Just Imagine ... Then Make It Happen; Afterword: Moving Forward; About the Author.
Source of Description Note:	Print version record.