Communication in the workplace

Summary: Annotation Communication in the Workplace is a revealing snapshot of how organisations really work. In workplaces throughout Australia and across the planet, billions of messages are sent in various forms every day, but not all of them get though. Of those that do, may are misunderstood, Communication breakdown is just as common as communication effectiveness, but it doesn't have to be that way. Become a more effective communicator by finding out how messages can be sent -- and distorted -- by differing channels, including: memos emails meetings teleconferencing instant messaging Expert communicator Baden Eunson shares insights about the informal organisation, networking, how to know when messages are being lost due to cultures of silence, silos or empires (and what to do about it), and explains how knowledge management can help you get your message across.

Record details

ISBN: 0731406508
ISBN: 9780731406500
ISBN: 1118320468
ISBN: 9781118320464
Physical Description: 1 online resource.
remote
electronic resource
Publisher: Milton, Queensland [Australia] : John Wiley & Sons Australia, ©2007.