Explaining the handbook's use in institutional effectiveness and outcomes assessment implementation -- Overview of the institutional effectiveness implementation model : its assumptions, basis, and execution -- Building the necessary institutional-level foundation for institutional effectiveness : the first year. Developing the expanded statement of institutional purpose / Michael Yost ; Attitudinal surveys in institutional effectiveness / Gale Bridger and Lori Wolff ; Gloria Raines, editor -- Cognitive assessment instruments : availability and utilization / Marsha V. Krotseng and Gary R. Pike -- Assessment of behavioral change and performance / Mary K. Kinnick and R. Dan Walleri -- Assessment related information from institutional data systems / Bobby Sharp and Sheri Blessing -- Assessment planning / James O. Nichols -- Detailed design at the departmental level. Statements of outcomes/objectives and assessment at the departmental level / Linda Pratt ; Setting and evaluating intended educational (instructional) outcomes / Brenda Rogers ; Assessment in general education / Heidi A. Tickle ; Setting and evaluating objectives and outcomes in nonacademic units / Donald J. Reichard ; Assessment and continuous quality improvement / Eliot S. Elfner -- Initial implementation. Implementing institutional effectiveness at two-year colleges / Harriott Calhoun -- Establishment of the annual institutional effectiveness cycle -- Maintaining institutional effectiveness operations over an extended period of time -- Appendix A. Our university statement of institutional mission -- Appendix B. Your community college mission -- Appendix C. Expanded statement of institutional purpose : University of Mississippi, Oxford campus -- Appendix D. Outline of twelve-month sequence of events for preparation of expanded statement of institutional purpose -- Appendix E. Executive summary of the program review process of the Division of Student Affairs at the University of North Carolina at Greensboro.
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