Catalog

Record Details

Catalog Search


Quality customer service : how to win with the customer Cover Image Book Book

Quality customer service : how to win with the customer / William B. Martin.

Martin, William B. (Author).

Record details

  • ISBN: 1560525991 (pbk.)
  • Physical Description: viii, 110 pages : illustrations ; 26 cm.
  • Edition: Fourth edition.
  • Publisher: Menlo Park, CA : Crisp Publications, [2001]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references (p. 107)

Search for related items by subject

Subject: Customer services > Programmed instruction.
Customer relations > Programmed instruction.

Search for related items by series

Available copies

  • 1 of 1 copy available at Sage Library System. (Show)
  • 1 of 1 copy available at Blue Mountain Community College. (Show)
  • 1 of 1 copy available at Blue Mountain Community College Library.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Circulation Modifier Status Due Date Courses
Blue Mountain Community College Library 658.8 M36q (Text) 33122002472838 Main Collection Available -

Additional Resources